Privacy Policy

At Altrobe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when placing an order with us.

1. Information We Collect

When you place an order, we collect the following information:

Name

Email address

Phone number

Shipping address

Billing address (if different)

Payment details (processed securely through third-party payment providers)

2. How We Use Your Information

We use your information solely for:

Processing and fulfilling your order

Communicating order updates and tracking information

Handling inquiries, returns, or customer support requests

Improving our service based on customer feedback

3. Data Protection & Security

We implement security measures to protect your personal information from unauthorized access, alteration, or misuse. Payment details are handled by secure third-party payment providers, and we do not store your payment information.

4. Information Sharing

We do not sell, rent, or share your personal data with third parties, except in the following cases:

Shipping & Delivery Partners – to ensure your order reaches you

Payment Processors – for secure transactions

Legal Requirements – if required by law or to protect our rights

5. Your Rights

You have the right to:

Request access to the personal data we hold about you

Request correction or deletion of your information

Opt out of any non-essential communications

To exercise these rights, please contact us at info@altrobe.com.

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.