At Altrobe, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when placing an order with us.
1. Information We Collect
When you place an order, we collect the following information:
Name
Email address
Phone number
Shipping address
Billing address (if different)
Payment details (processed securely through third-party payment providers)
2. How We Use Your Information
We use your information solely for:
Processing and fulfilling your order
Communicating order updates and tracking information
Handling inquiries, returns, or customer support requests
Improving our service based on customer feedback
3. Data Protection & Security
We implement security measures to protect your personal information from unauthorized access, alteration, or misuse. Payment details are handled by secure third-party payment providers, and we do not store your payment information.
4. Information Sharing
We do not sell, rent, or share your personal data with third parties, except in the following cases:
Shipping & Delivery Partners – to ensure your order reaches you
Payment Processors – for secure transactions
Legal Requirements – if required by law or to protect our rights
5. Your Rights
You have the right to:
Request access to the personal data we hold about you
Request correction or deletion of your information
Opt out of any non-essential communications
To exercise these rights, please contact us at [Insert Contact Email].
6. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.